The gap between customers and businesses has increased over the years. Social media is a good source of information about products, services, and goods. However, the major brands in the industry don’t have to explain everything about their product lineup directly to the customers. Companies have created helplines and added physical stores for information and goods purchase.
So how to fix the gap between customers and businesses?
What is Good Day App?
Customers want to know about the business and products, so they can build the courage to place an order. Many companies have added dedicated customer care teams and use the account registration information to make a call. Good Day app does a convenient job for the customers and business owners.
Ask the users to create an account on Good Day app, and they can directly have a conversation with your business. Your business can talk to the customers directly and never worry about the communication gap. You can clear doubts, rumors, and more. Let me show you how Good Day App works in iOS.
No Bots System
Many customers and business-oriented services have come in the past. However, they failed to create a transparent wall between the customers and the business. You can take any social media platform and communication app. They have added programmable bots, and the business representative doesn’t talk. The customers end up having a conversation with an automated robot. The Good Day app doesn’t have programmable or automated bots. All customers chat with an active person.
Customers can create a Personal account.
A business owner can create a Business account.
Real-time Customer Chatroom
Customers don’t have to wait in line for a conversation with a representative. Customers can have a one-on-one conversation with a team member. There is no waiting line, and you can exchange the information in one chat. Both parties have the option to delete the chat, and it will remain in place unless deleted. Customers will breathe a relief when they are speaking with the business representative. The private chat boots the trust-level and encourages the prospect to place an order.
Advanced Search Bar
Customers can search for the business from the search bar. You don’t have to press links to access the business profile. Open the app, and tap the search button. Enter the business name, and it will show results. Choose the business profile, and message them. Customers don’t have to do manual work and make an extra effort in finding the business name.
Informative Business Profile
Customers enjoy the business profile since it covers vital information. The profile viewer can tell if the representatives are online or away. The algorithm calculates the response time, and the customers know about the active status. Customers don’t have to worry about response time expectations and when to expect an answer from the business. A user can view the physical address, the company, and the official website link. You can view the public chat rooms and get community responses on the problem.
Public Chatrooms
Business owners can add public chatrooms and let the existing customers clear the problems among themselves. Many non-profit organizations can set up public chatrooms and let the members share information or solve a problem themselves. A community-led public chatroom helps the customers, users, and prospects build trust and create emotional connections.
Good Day iOS App
The Good Day app is currently available for iOS devices only. You can download and install the app for free, and no one has to pay a single penny for the service. Create a free account using an email address and password to join the community. The iOS app is available on the App Store. Meanwhile, the Good Day developers are working on the Android app. We have left a direct App Store link below, and you can try the app for free.
Bottom Line
The Good Day is a game-changing app for customers and businesses to come together. The services are free of cost, and there are no subscription plans for the customers. The communication gap goes away and builds trust among the customers. Increased engagement is a sign of positivity and improves brand image. Let us know what you think about the Good Day app in the comment section below.
